Welcome to WAW Online Kade - Quality Products at Best Prices!

Our Commitment to Your Privacy

At WAW Online Kade, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it.

Last Updated: November 2025

Information We Collect

We collect information that you provide to us directly when you:

  • Place an Order: Name, email address, phone number, delivery address
  • Create an Account: Username, password, profile information
  • Contact Us: Your name, email, phone number, and message content
  • Browse Our Website: IP address, browser type, device information, cookies
  • Make a Payment: Payment method details (securely processed by payment providers)

How We Use Your Information

We use the information we collect for the following purposes:

  • Order Processing: To process and fulfill your orders
  • Customer Service: To respond to your inquiries and provide support
  • Communication: To send order updates, shipping notifications, and promotional offers
  • Website Improvement: To enhance user experience and website functionality
  • Security: To protect against fraud and unauthorized transactions
  • Legal Compliance: To comply with legal obligations and regulations

Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information with:

  • Service Providers: Delivery partners, payment processors, and IT service providers
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, sale, or acquisition of our business

All third parties are required to maintain the confidentiality of your information and use it only for specified purposes.

Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • Secure SSL encryption for data transmission
  • Secure servers and databases with access controls
  • Regular security audits and updates
  • Employee training on data protection
  • Payment information is processed through secure payment gateways

Note: While we strive to protect your personal information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience:

  • Essential Cookies: Required for website functionality (shopping cart, login sessions)
  • Analytics Cookies: To understand how visitors use our website
  • Marketing Cookies: To provide relevant advertisements and track campaign effectiveness

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

Your Privacy Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal data (subject to legal requirements)
  • Opt-Out: Unsubscribe from marketing communications at any time
  • Data Portability: Request transfer of your data to another service
  • Object: Object to processing of your personal data for certain purposes

To exercise any of these rights, please contact us using the information provided below.

Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services and fulfill transactions
  • Comply with legal, tax, and accounting obligations
  • Resolve disputes and enforce our agreements

Once the retention period expires, we will securely delete or anonymize your personal data.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any information.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by:

  • Posting the new policy on this page
  • Updating the "Last Updated" date
  • Sending an email notification (for material changes)

We encourage you to review this Privacy Policy periodically.

Questions About Privacy?

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: info@wawonlinekade.com

Phone: 076 962 49 19

Address: Chamika Amaradasa, 97/2, Gorokgasdeniya, Alawwa.