Terms & Conditions

Use of Website

You may use our website for lawful purposes only. You agree not to:

• Use the website in any way that violates any applicable law or regulation
• Attempt to gain unauthorized access to our systems or networks
• Interfere with or disrupt the website or servers
• Use automated systems (bots, scrapers) without permission
• Transmit viruses, malware, or any harmful code
• Impersonate any person or entity
• Collect user information without consent

Account Registration

To place orders, you may need to create an account:

• You must provide accurate and complete information
• You are responsible for maintaining the confidentiality of your account credentials
• You must notify us immediately of any unauthorized use of your account
• You are responsible for all activities that occur under your account
• We reserve the right to suspend or terminate accounts that violate these terms

Orders and Pricing

• Product Availability: All products are subject to availability. We reserve the right to discontinue any product without notice.
• Pricing: Prices are displayed in Sri Lankan Rupees (LKR) and may change without notice. Prices include applicable taxes unless stated otherwise.
• Order Acceptance: We reserve the right to refuse or cancel any order for any reason, including pricing errors, product unavailability, or suspected fraud.
• Payment: Payment must be made at the time of order placement or upon delivery, depending on the payment method selected.
• Order Confirmation: You will receive an order confirmation via email or WhatsApp once your order is placed.

Delivery Terms

• Delivery times are estimates and may vary based on location and external factors
• We deliver to all areas across Sri Lanka (delivery charges apply)
• You must provide accurate delivery information
• Someone must be available to receive the package at the delivery address
• We are not responsible for delays caused by incorrect address information
• Risk of loss passes to you upon delivery

For detailed delivery information, please visit our Delivery Information page.

Returns and Refunds

Returns and refunds are subject to our Returns & Exchanges Policy:

• Products may be returned within 7 days of delivery
• Products must be in original condition with all packaging and accessories
• Defective or damaged products will be replaced or refunded
• Refunds are processed within 5-7 business days after approval

For complete details, please read our Returns & Exchanges policy.

Intellectual Property Rights

All content on this website, including but not limited to:

• Text, graphics, logos, images, videos
• Product descriptions and photographs
• Software and code
• Trademarks and brand names

Are the property of WAW Online Kade or our content suppliers and are protected by copyright, trademark, and other intellectual property laws. You may not copy, reproduce, distribute, or create derivative works without our explicit written permission.

Product Descriptions

• We strive to provide accurate product descriptions and images
• Colors and sizes may vary slightly from images shown
• Product specifications are provided by manufacturers and may be subject to change
• We do not guarantee that product descriptions are error-free or complete
• If you receive a product that does not match the description, please contact us

User Reviews and Content

If you submit reviews, comments, or other content:

• You grant us a non-exclusive license to use, reproduce, and display your content
• You are responsible for the content you submit
• Content must not be offensive, defamatory, or violate any laws
• We reserve the right to remove any content at our discretion
• We are not responsible for user-generated content

Termination

We reserve the right to:

• Suspend or terminate your access to our website at any time
• Cancel orders or refuse service to anyone
• Modify or discontinue the website without notice
• Remove any content that violates these terms

Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of Sri Lanka. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Sri Lanka.

Changes to Terms and Conditions

We reserve the right to update these Terms and Conditions at any time. Changes will be effective immediately upon posting on this page. Your continued use of our website after changes constitutes acceptance of the updated terms.